This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. For details of delivery costs and times by country please click here.įor full shipping details please see the delivery section of our website here.You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. A list of applicable postcodes can be seen here.Įuropean deliveries are sent by DPD. The courier does not deliver on a weekend or bank holidays.Įxpress delivery is two days to some postcodes, and these incur a £6 surcharge. The express service requires a signature on delivery and must be ordered before 2pm for next working day delivery. Please be sure to give us your mobile phone number when ordering as DPD offer an email/text message option to enable you to receive notification of despatch and estimated delivery time.
UK Delivery: Order value (Including postage) Orders will only be dispatched once payment has been received. We endeavour to dispatch orders immediately but certainly within 48 hours of receipt. Wonderland Models deliver throughout the UK and Overseas.
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